(Cross-posted from the Google Research Blog)
Welkom*!
Today we’re introducing Voice Search support for Zulu and Afrikaans, as well as South African-accented English. The addition of Zulu in particular represents our first effort in building Voice Search for underrepresented languages.
We define underrepresented languages as those which, while spoken by millions, have little presence in electronic and physical media, e.g., webpages, newspapers and magazines. Underrepresented languages have also often received little attention from the speech research community. Their phonetics, grammar, acoustics, etc., haven’t been extensively studied, making the development of ASR (automatic speech recognition) voice search systems challenging.
We believe that the speech research community needs to start working on many of these underrepresented languages to advance progress and build speech recognition, translation and other Natural Language Processing (NLP) technologies. The development of NLP technologies in these languages is critical for enabling information access for everybody. Indeed, these technologies have the potential to break language barriers.
We also think it’s important that researchers in these countries take a leading role in advancing the state of the art in their own languages. To this end, we’ve collaborated with the Multilingual Speech Technology group at South Africa’s North-West University led by Prof. Ettiene Barnard (also of the Meraka Research Institute), an authority in speech technology for South African languages. Our development effort was spearheaded by Charl van Heerden, a South African intern and a student of Prof. Barnard. With the help of Prof. Barnard’s team, we collected acoustic data in the three languages, developed lexicons and grammars, and Charl and others used those to develop the three Voice Search systems. A team of language specialists traveled to several cities collecting audio samples from hundreds of speakers in multiple acoustic conditions such as street noise, background speech, etc. Speakers were asked to read typical search queries into an Android app specifically designed for audio data collection.
For Zulu, we faced the additional challenge of few text sources on the web. We often analyze the search queries from local versions of Google to build our lexicons and language models. However, for Zulu there weren’t enough queries to build a useful language model. Furthermore, since it has few online data sources, native speakers have learned to use a mix of Zulu and English when searching for information on the web. So for our Zulu Voice Search product, we had to build a truly hybrid recognizer, allowing free mixture of both languages. Our phonetic inventory covers both English and Zulu and our grammars allow natural switching from Zulu to English, emulating speaker behavior.
This is our first release of Voice Search in a native African language, and we hope that it won’t be the last. We’ll continue to work on technology for languages that have until now received little attention from the speech recognition community.
Salani kahle!**
* “Welcome” in Afrikaans
** “Stay well” in Zulu
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Tuesday, November 9, 2010
App Tuesday: Eight new apps for your business
The Google Apps Marketplace helps your business discover and deploy the right web-apps that integrate with Google Apps, reduce IT costs, and eliminate redundant log-ins and data entry. Every App Tuesday, we welcome even more apps that expand the range of solutions available to businesses.
Today, eight more apps join the Apps Marketplace, all with single sign-on convenience and hassle-free access through the universal navigation bar. Most apps have even deeper integrations—read below to learn more.
Embed this presentation on your own site to spread the word about our newest apps
Read more about the apps launching this App Tuesday on the Google Enterprise blog, or go shop the Google Apps Marketplace to find the perfect solutions to help you move further into the cloud.
Posted by Harrison Shih, Associate Product Marketing Manger, Google Apps Marketplace
Today, eight more apps join the Apps Marketplace, all with single sign-on convenience and hassle-free access through the universal navigation bar. Most apps have even deeper integrations—read below to learn more.
Embed this presentation on your own site to spread the word about our newest apps
Read more about the apps launching this App Tuesday on the Google Enterprise blog, or go shop the Google Apps Marketplace to find the perfect solutions to help you move further into the cloud.
Posted by Harrison Shih, Associate Product Marketing Manger, Google Apps Marketplace
Beyond Instant results: Instant Previews
With Google Instant you get results as fast as you type, but your search doesn’t stop there. Once you get results back, you choose a site to visit based on the information in each result—like the title, a snippet of text and the URL. Over time we’ve made steady improvements to our search results and snippets to help you pick a great page. Now we’re making a leap to image-based snapshots—a new kind of visual search result we call “Instant Previews” which makes it even faster to choose the right result.
Instant Previews provides a graphic overview of a search result and highlights the most relevant sections, making finding the right page as quick and easy as flipping through a magazine. To use it, click once on the magnifying glass next to the title of any search result and a visual overview of the page will appear on the right. From there, hover your cursor over any other result to see a preview. For those of you who’ve recently stopped using your mouse to search, now you can navigate to a result, hit the right arrow key to see the preview, and hit the down arrow key to keep browsing. Here’s a video showing Instant Previews in action:
In our testing, we’ve found that people who use Instant Previews are about 5% more likely to be satisfied with the results they click. The previews provide new ways to evaluate search results, making you more likely to find what you’re looking for on the pages you visit. Here are some of the things you can do to get the most out of Instant Previews:
We realized early on that this kind of experience would only make sense if it was lightning fast. Not long ago simply downloading an image could take 20 or 30 seconds, and even today many websites take four or five seconds to load. With Instant Previews, we match your query with an index of the entire web, identify the relevant parts of each webpage, stitch them together and serve the resulting preview completely customized to your search—usually in under one-tenth of a second. Once you click the magnifying glass, we load previews for the other results in the background so you can flip through them without waiting.
Well, I think that’s enough of a preview—soon you can try out the real thing for yourself! The new feature is rolling out now and should be available in more than 40 languages in the next few days.
Update 6:50AM: We removed the YouTube video to update it. We'll be back shortly.
Instant Previews provides a graphic overview of a search result and highlights the most relevant sections, making finding the right page as quick and easy as flipping through a magazine. To use it, click once on the magnifying glass next to the title of any search result and a visual overview of the page will appear on the right. From there, hover your cursor over any other result to see a preview. For those of you who’ve recently stopped using your mouse to search, now you can navigate to a result, hit the right arrow key to see the preview, and hit the down arrow key to keep browsing. Here’s a video showing Instant Previews in action:
In our testing, we’ve found that people who use Instant Previews are about 5% more likely to be satisfied with the results they click. The previews provide new ways to evaluate search results, making you more likely to find what you’re looking for on the pages you visit. Here are some of the things you can do to get the most out of Instant Previews:
- Quickly compare results - A visual comparison of search results helps you pick the one that’s right for you. Quickly flip through previews to see which page looks best.
- Pinpoint relevant content - Text call outs, in orange, will sometimes highlight where your search terms appear on the webpage so you can evaluate if it’s what you're looking for.
- Interact with the results page - Page previews let you see the layout of a webpage before clicking the search result. Looking for a chart, picture, map or list? See if you can spot one in the preview.
We realized early on that this kind of experience would only make sense if it was lightning fast. Not long ago simply downloading an image could take 20 or 30 seconds, and even today many websites take four or five seconds to load. With Instant Previews, we match your query with an index of the entire web, identify the relevant parts of each webpage, stitch them together and serve the resulting preview completely customized to your search—usually in under one-tenth of a second. Once you click the magnifying glass, we load previews for the other results in the background so you can flip through them without waiting.
Well, I think that’s enough of a preview—soon you can try out the real thing for yourself! The new feature is rolling out now and should be available in more than 40 languages in the next few days.
Update 6:50AM: We removed the YouTube video to update it. We'll be back shortly.
Update 4:35PM: Added updated YouTube video. Thanks for your patience!
Posted by Raj Krishnan, Product Manager
Posted by Raj Krishnan, Product Manager
Monday, November 8, 2010
Happy holidays from Google Chrome: free holiday Wi-Fi at 30,000 feet
Not too long ago, flying home for the holidays meant disconnecting for several hours until you touched down at your destination. Today, Wi-Fi technologies allow us to stay connected even at 30,000 feet above the ground, so we can read the news, browse the web (to beat the long-haul boredom) and send that last-minute planning email before the family reunion. This holiday season, there will be more connected flyers than ever before.
On the Chrome team, we’re big fans of innovations that make our lives on the web and in the browser better—and it all starts with more ubiquitous access to the Internet. So for this holiday season, we’ve teamed up with AirTran, Delta and Virgin America to offer free Gogo Inflight Wi-Fi on every domestic flight from November 20, 2010 through January 2, 2011.
We were excited by the response from last year’s free holiday Wi-Fi program, and thought that this would be a perfect holiday gift to help you stay connected to your loved ones as you head home. You can find out more about this partnership at www.freeholidaywifi.com. If you haven’t tried Chrome yet, remember to download the browser before you take to the skies, or try it when you’re back on the ground.
Posted by Sundar Pichai, VP of Product Management
On the Chrome team, we’re big fans of innovations that make our lives on the web and in the browser better—and it all starts with more ubiquitous access to the Internet. So for this holiday season, we’ve teamed up with AirTran, Delta and Virgin America to offer free Gogo Inflight Wi-Fi on every domestic flight from November 20, 2010 through January 2, 2011.
We were excited by the response from last year’s free holiday Wi-Fi program, and thought that this would be a perfect holiday gift to help you stay connected to your loved ones as you head home. You can find out more about this partnership at www.freeholidaywifi.com. If you haven’t tried Chrome yet, remember to download the browser before you take to the skies, or try it when you’re back on the ground.
Posted by Sundar Pichai, VP of Product Management
Friday, November 5, 2010
This week in search 11/05/10
This is one of a regular series of posts on search experience updates. Look for the label This week in search and subscribe to the series. - Ed.
As the leaves turn here in Mountain View, we’re reminded again about the importance of time. On the search team, we work every day to save you precious seconds so you can spend that time doing the things that really matter. This week, we’ve brought Google Instant to mobile, helping you more quickly find the results you’re looking for. We also brought you up-to-the-minute election results, so you could be the first to find out if your candidate got the job, and improved snippets for shopping sites, so you can quickly pick, say, the right stopwatch or alarm clock to buy. Speaking of alarm clocks, read on to the end of the post for an important tip...
Google Instant for mobile
Yesterday, we released a beta version of Google Instant for mobile, currently for Android 2.2+ and iOS4 devices in the U.S. To try it out, go to google.com in your phone’s browser and tap the Google Instant “Turn on” link beneath the search box. Like the desktop version of Instant, when you type on your mobile device you’ll see predictions of what you might be searching for, and results for the top prediction appear automatically. Here’s a demo:
Live midterm election results in search
During this week's midterm elections in the U.S., people came to Google to get up-to-the-minute results. To speed things up we flipped on a simple way to find election results when you search terms like [elections] or [midterm election results]. It includes the latest results for U.S. House and Senate races and, where appropriate, your state Governor and Senate races. You can also choose to see the results for any specific states with queries like [new york election results]. Many people were curious about the results for California—a search for [ca election results 2010] and related terms was the #2 hottest query on Tuesday.

Rich snippets for shopping sites
In time for the holiday season, we now support rich snippets for shopping sites! Rich snippets are search results that have been enhanced using structured data from webpages. When you’re looking for something to buy, you’ll start seeing a new search result format with product price, availability and reviews. Here’s an example from a search for an [office lava lamp]:

This feature is currently available in the U.S., but we’ll be rolling it out in new countries soon. For more details, read our post on the Webmaster Central blog.
This week in searches
With the end of daylight savings time (which happens this weekend in the U.S.), in many parts of the world people were thinking about time this week. Between the U.S. elections, Halloween and, of course, the World Series, there was plenty to schedule. We all know the Giants won the title, but who won the search trends battle? Watch this week’s Google Beat to find out.
Thanks for sharing a few minutes to learn more about the latest in search. Oh, and don’t forget to set your clocks back an hour this Sunday!
Posted by Ben Gomes, Distinguished Engineer
As the leaves turn here in Mountain View, we’re reminded again about the importance of time. On the search team, we work every day to save you precious seconds so you can spend that time doing the things that really matter. This week, we’ve brought Google Instant to mobile, helping you more quickly find the results you’re looking for. We also brought you up-to-the-minute election results, so you could be the first to find out if your candidate got the job, and improved snippets for shopping sites, so you can quickly pick, say, the right stopwatch or alarm clock to buy. Speaking of alarm clocks, read on to the end of the post for an important tip...
Google Instant for mobile
Yesterday, we released a beta version of Google Instant for mobile, currently for Android 2.2+ and iOS4 devices in the U.S. To try it out, go to google.com in your phone’s browser and tap the Google Instant “Turn on” link beneath the search box. Like the desktop version of Instant, when you type on your mobile device you’ll see predictions of what you might be searching for, and results for the top prediction appear automatically. Here’s a demo:
Live midterm election results in search
During this week's midterm elections in the U.S., people came to Google to get up-to-the-minute results. To speed things up we flipped on a simple way to find election results when you search terms like [elections] or [midterm election results]. It includes the latest results for U.S. House and Senate races and, where appropriate, your state Governor and Senate races. You can also choose to see the results for any specific states with queries like [new york election results]. Many people were curious about the results for California—a search for [ca election results 2010] and related terms was the #2 hottest query on Tuesday.

Rich snippets for shopping sites
In time for the holiday season, we now support rich snippets for shopping sites! Rich snippets are search results that have been enhanced using structured data from webpages. When you’re looking for something to buy, you’ll start seeing a new search result format with product price, availability and reviews. Here’s an example from a search for an [office lava lamp]:

This feature is currently available in the U.S., but we’ll be rolling it out in new countries soon. For more details, read our post on the Webmaster Central blog.
This week in searches
With the end of daylight savings time (which happens this weekend in the U.S.), in many parts of the world people were thinking about time this week. Between the U.S. elections, Halloween and, of course, the World Series, there was plenty to schedule. We all know the Giants won the title, but who won the search trends battle? Watch this week’s Google Beat to find out.
Thanks for sharing a few minutes to learn more about the latest in search. Oh, and don’t forget to set your clocks back an hour this Sunday!
Posted by Ben Gomes, Distinguished Engineer
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